1. Who Operates the Website

The LED Education website and digital platform are operated by:

SIA ElizaBuild
LED Education project
Merķeļa iela 21
Rīga, LV-1011, Latvia
Email: info@lededucation.eu

SIA ElizaBuild acts as the data controller for personal data processed through the LED Education website and platform.

LED Education – Supporting Learning Environments in Digital Education – is an Erasmus+ project, Project No. 101195727.

2. What Information We Collect

The information we collect depends on how you use the LED Education website and digital platform.

2.1 Information Submitted Through Website Forms

When you contact us, request information, express interest in participating in LED Education, register for an activity, or submit another website form, we may collect information such as:

• Your name
• Email address
• Telephone number
• Organisation name, where relevant
• Information provided in your message or enquiry
• Information necessary to respond to a participation, collaboration, or event request

Please do not include unnecessary sensitive or confidential information in public website forms.

2.2 Registered User and Platform Information

Where access to the protected LED Education digital platform is provided, information may also include:

• User and account information
• Learner and parent or legal representative information, where applicable
• Bookings and attendance-related information
• Support requests
• Information necessary for operating learner-support functions within the platform

Access to protected platform functions is role-based and limited to authorised users.

Information collected as part of specific project research, assessment, or evaluation activities may be subject to separate information and consent documentation. Such activities are not governed solely by this public website Privacy Policy.

2.3 Technical Information

When you visit the website, certain technical information may be processed automatically, including:

• IP address
• Browser and device information
• Operating system
• Pages visited
• Approximate visit time and session duration
• Referral source
• Interactions with website pages
• Cookie and similar technology identifiers

Some technical information is necessary for the secure and reliable operation of the website and for spam and misuse prevention.

3. Why We Use Personal Data

Personal data may be processed for the following purposes:

• To respond to enquiries and requests submitted through the website
• To provide information about the LED Education project
• To process requests concerning participation, collaboration, events, or project activities
• To administer registered user accounts and platform access
• To support bookings and other operational functions of the LED Education platform
• To maintain the security and technical operation of the website and platform
• To prevent spam, misuse, fraud, and unauthorised access
• To understand how the website is used and improve its content, functionality, and usability
• To evaluate the reach of project communication and dissemination activities
• To send project updates where a user has specifically agreed to receive them
• To comply with applicable legal, contractual, and administrative requirements

Depending on the type of processing, the legal basis may include your consent, processing necessary to respond to a request made by you, legitimate interests in operating and securing the website and communicating about the project, or compliance with legal obligations.

Where processing is based on consent, you may withdraw your consent at any time.

4. Website Forms and Communication

Information submitted through website forms is used to respond to your request and, where applicable, to provide information about LED Education activities.

Submitting a general enquiry does not automatically subscribe you to ongoing project communications.

Where you specifically agree to receive project news or updates, your contact details may be used for this purpose until you withdraw your consent or the information is no longer required.

You can request to stop receiving such communications at any time by contacting info@lededucation.eu.

5. Cookies, Analytics and Similar Technologies

The LED Education website uses cookies and similar technologies to support website functionality, security, analytics, and project communication.

5.1 Google Analytics

Google Analytics is used to help us understand how visitors use the website. Depending on your cookie preferences and the applicable configuration, this may include information such as pages visited, session duration, device and browser information, and general traffic or referral sources.

5.2 Meta Pixel

Meta Pixel is used to help evaluate the reach and effectiveness of LED Education communication and dissemination activities conducted through Meta platforms.

5.3 Cookie Choices

Analytics and marketing technologies are used subject to applicable consent requirements. Where consent is required, visitors should be able to accept or reject non-essential cookies.

Cookies that are strictly necessary for the functioning, security, or technical operation of the website may be used without separate consent where permitted by law.

You may also manage or delete cookies through your browser settings.

6. Spam Prevention and Website Security

Website forms may use technical anti-spam and security measures to distinguish legitimate submissions from automated, fraudulent, or malicious activity.

For this purpose, limited technical information such as an IP address, browser information, request timing, and similar security information may be processed.

This information is used only where necessary to maintain website security, prevent spam and misuse, and protect the website and its users.

7. Service Providers and Data Sharing

SIA ElizaBuild does not sell personal data.

Personal data may, however, be processed by service providers that are necessary for the operation, hosting, security, analytics, and communication functions of the website and digital platform.

These providers include, where applicable:

• DigitalOcean – website and platform hosting infrastructure
• Mailgun – delivery of website-generated emails and notifications
• Google Analytics – website traffic and usage analytics
• Meta Pixel / Meta Platforms – analysis of the reach and effectiveness of project communication and dissemination activities
• Technical service providers used for website security and spam prevention

Service providers process personal data only to the extent necessary to provide the relevant service and are subject to applicable contractual and data-protection requirements.

Personal data may also be disclosed where required by applicable law, legal process, or a competent public authority.

8. International Data Transfers

Some technology providers used by the website may operate outside the European Economic Area (EEA) or use infrastructure located in other jurisdictions.

Where personal data are transferred outside the EEA, appropriate safeguards required under the GDPR are applied by the relevant provider, such as an adequacy decision, Standard Contractual Clauses, or another recognised data-transfer mechanism.

9. How Long We Keep Personal Data

Personal data are retained only for as long as necessary for the purpose for which they were collected.

• Enquiries are retained for as long as necessary to respond to and manage the relevant communication
• Project-related communication records may be retained where necessary for project administration, documentation, or reporting
• Account and platform information is retained for as long as it is required for participation and administration of the relevant service
• Technical and analytics information is retained according to the relevant system configuration and service-provider settings
• Spam, security, and technical logs may be retained for a limited period where necessary to protect the website and platform

Personal data are deleted or anonymised when they are no longer required, unless a longer retention period is required by law, contractual obligations, or legitimate project administration requirements.

10. Children and Young Users

LED Education works with school-age learners, and the protection of children's personal data is particularly important.

Public website forms should normally be completed by a parent or legal representative where this is appropriate to the learner's age and the purpose of the form.

Where personal data relating to participating learners are required for project activities, learners and their parents or legal representatives are provided with the relevant information through the applicable participation, consent, or project documentation.

Specific research, assessment, or evaluation activities involving learners may be subject to separate project procedures, information, and consent documentation.

Children and young users should not submit unnecessary sensitive personal information through public website forms.

11. Your Data-Protection Rights

Under the GDPR, depending on the circumstances, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete information
• Request deletion of personal data where applicable
• Request restriction of processing
• Object to certain processing
• Withdraw consent at any time where processing is based on consent
• Request data portability where applicable
• Lodge a complaint with a competent data-protection supervisory authority

To exercise your rights or ask a question about personal data processed through lededu.eu, please contact: info@lededucation.eu.

You also have the right to lodge a complaint with the Data State Inspectorate of Latvia (Datu valsts inspekcija).

12. External Links

The LED Education website may contain links to partner organisations, social-media platforms, educational resources, or other external websites and services.

SIA ElizaBuild and LED Education are not responsible for the privacy practices or content of external websites. Users should review the privacy information provided by those services separately.

13. Data Security

Appropriate technical and organisational measures are used to protect personal data against unauthorised access, alteration, disclosure, loss, or destruction.

Depending on the relevant service, these measures include:

• Encrypted website connections using HTTPS/SSL
• Role-based access to protected platform functions
• Restricted access to personal information
• User authentication and account controls
• Secure hosting and regular technical maintenance
• Spam and misuse prevention measures

No online system can guarantee absolute security, but reasonable measures are maintained and reviewed to reduce risks to personal data.

14. Changes to This Privacy Policy

This Privacy Policy may be updated when website functionality, service providers, or data-processing practices change.

The current version will be published on lededu.eu together with the date of the latest update.